Heathrow Express service confirmed to at least 2028
The Heathrow Express (HEx) rail service has been preserved to at least 2028 under a new agreement announced on 28 March 2018.
This agreement, which confirms fast, non-stop rail connections for Heathrow passengers over the next decade, has been approved by the Department for Transport and will see Heathrow Airport retaining the commercial aspects including marketing, ticket pricing and revenue, while FirstGroup’s Great Western Railway (‘GWR’) subsidiary will run the operational aspects of the Heathrow Express service under a management contract from later this year.
Heathrow Airport will continue to own the HEx service, and will be responsible for managing rail stations at the airport. Passengers will also benefit from new ticket readers at Heathrow and Paddington, which will allow users of Heathrow Express and TfL Rail (soon to be Elizabeth line) to use pay as you go Oyster or a contactless device.
GWR will manage the introduction of a new, dedicated fleet of trains for the Heathrow Express service, which will be specially converted by December 2019 to provide first class carriages, high speed Wi-Fi, additional luggage racks and on-board entertainment. Until that time the HEx service will continue to be provided by the existing fleet of trains.
Building an integrated transport hub and ensuring at least 50% of Heathrow’s air passengers travel by public transport by 2030 is a priority for Heathrow.
This May, the initial phase of Heathrow Crossrail services will be introduced. From December 2019, and the full opening of the Elizabeth line, rail services to Heathrow will increase from 18 trains per hour today to at least 22 trains per hour. A train will depart Central London to Heathrow on average every two-and-a-half minutes, including:
- 12 Piccadilly Line trains per hour – 6 trains serving Terminals 2, 3 and 4 and 6 trains serving Terminals 2, 3 and 5
- 6 Elizabeth line trains per hour – 4 trains serving Terminals 2, 3 and 4 and 2 trains serving Terminals 2, 3 and 5
- 4 Heathrow Express trains per hour – all trains serving Terminals 2, 3 and 5
Heathrow, the DfT, TfL and Network Rail are also conducting a joint feasibility study into increasing the frequency of the Elizabeth line service to 8 trains an hour by the mid-2020s.
Heathrow Chief Executive John Holland-Kaye said:
“This agreement secures convenient and reliable public transport journeys to Heathrow in this decade and beyond. We have ambitious plans to transform rail journeys into the airport, and our passengers will reap the benefits of having Heathrow at the heart of an integrated, sustainable transport network.”
As part of the arrangements, the Department for Transport will progress the development of the proposed new western and southern rail links to Heathrow. These new links would make it quicker and easier for people from the across the south and west of England, and south Wales, to get to the airport.